What is the best software for a locksmith business?

It depends on the size of the shop. A dispatch office with many trucks needs a full field service platform. A smaller mobile shop needs quotes, scheduling, invoices and card payments in one simple app, which is what Smithworks does.

What is the best CRM for locksmiths?

For a small shop, the best CRM is the one that fills itself in on the job. Smithworks saves each customer from the first call, and their jobs, invoices and payments build up their history as you work.

Does Smithworks program keys?

No. Smithworks is business software, not key programming software. Keep your programmer and key code software for the car; Smithworks handles the call, the quote, the schedule, the invoice and the payment around it.

$19 a month covers you and one more person; each extra person adds $19. The first 100 businesses to subscribe pay $9, for as long as they stay subscribed. Every business starts with a free 14-day trial.

Is there an iPhone app?

Not today. Smithworks is built for Android, and it also runs in a web browser at dispatch.smithworks.app.

Is Smithworks a lead service?

No. Smithworks doesn't sell leads or send you calls. It runs the jobs you already get. Online booking lets your own customers request a time from your own page.

Locksmith software for the mobile locksmith

Smithworks runs the business side of a small locksmith shop: quotes, scheduling, booking, invoices and card payments. On your Android phone or in a browser.

Create a free account

14 days free. No card needed.

Scheduling that counts the drive

Every arrival window allows for the work time and the drive from your base or your last job. Connect Google Calendar and your own appointments block out busy time, without showing their titles.

The next open window, suggested
Overlaps flagged, not hidden
Emergency, scheduled and multi-day jobs

The Today screen's morning: Kevin O'Connor, arrive 8:00 to 10:00 AM, commercial lock change at 301 Congress Ave, estimated start 8:00 AM, 90 min; then Tom Nguyen, arrive 10:00 AM to 12:00 PM, rekey locks, estimated start 10:06 AM, 45 min. Each job sits inside a shaded band the length of its arrival window. A request banner for Chris Park is at the top.

A locksmith CRM that stays yours

Every customer keeps their address, jobs, invoices and photos in one place, from the first call. We never sell your data or share your customer list.

Key codes and security PINs stored locked, with every look logged
Duplicate customer check
Add customers from your phone contacts
Delete your data in the app

Online booking and dispatch from your phone

Customers request a time from your own booking page, day or night, and only see times you can reach. You get an email and a phone alert, then accept or decline in one tap.

Accepted jobs land on your schedule
Requests you don't answer close themselves
Navigate or call from the job

Job details for an online request from Chris Park, house lockout, marked Needs acceptance. Requested window, not yet promised: 7:00 to 9:00 AM, Monday, October 5, 30 min of work. It is held for this customer and declines in 2d 13h unless accepted. Check driving time, the address and phone, Navigate and Call, then Decline and Accept buttons.

Quotes priced line by line

Add the service, the key blank and the trip charge from your own price list, and read the customer the total before you hang up. Save it as a quote and book it later, with nothing retyped.

Year, make and model, then scan the VIN
All Keys Lost and key type on the job
Parts-only quotes

A new job for Megan Torres priced in lines: Car key replacement, 1 × $225.00; Remote head key, part, 1 × $85.00; Trip charge, 1 × $45.00. Total before tax $355.00, work time 60 min. Save as Quote and Schedule job.

Invoicing and card payments on the spot

Finish the job and the invoice is ready. Take a card through your own Square account with Tap to Pay, a Square Reader, a QR code or a payment link, or record cash, a check or a part payment. Email the receipt before you pull away.

Tips tracked separately
Pay later, and see who still owes you
Sales tax by line, with a suggested rate by ZIP

Receipt 1045 for James Whitfield: Balance due $0.00, invoice total $146.00, paid $146.00, marked Paid. The payment line reads Mastercard ending 5454, $146.00 plus a $20.00 tip. Charges: rekey locks and 3 rekey pin kits.

Works with QuickBooks, Xero and 9,000+ apps

Every invoice you issue and every payment you take goes to QuickBooks Online on its own. Zapier connects Smithworks to Xero and 9,000+ more apps, and brings leads from ads and forms back in as booking requests.

QuickBooks Online: invoices and payments, including partial and card payments
Import your customers from QuickBooks
Through Zapier: send invoices and payments to Xero, Google Sheets, Gmail and more
Add booking requests from Facebook Lead Ads and web forms

See all integrations

QuickBooks OnlineBuilt in
ZapierBuilt in
XeroThrough Zapier
9,000+more appsThrough Zapier

Keeps working when the signal drops

New customers, quotes, jobs, finished work and recorded payments save on your phone and sync when you reconnect. Sending email, address search, drive-time checks, new VIN lookups and card payments wait for a connection.

See what's synced
Sign-out waits for sync

A new job built with no connection: Rachel Kim, Rekey locks, 3 × $110.00, total $330.00, work time 135 min, arrival window Fri, Oct 2, 6:00 to 8:00 PM. The main button reads Save job on phone, with the note: Schedule changes are tentative until the server checks them.

For shops that don't need ServiceTitan

Platforms like ServiceTitan are built for dispatch offices running fleets of trucks. Smithworks does the jobs a smaller shop actually runs, in a cleaner app, on an Android phone in the van or a web browser at the desk. Big buttons, plain words, and set up in three steps.

Running a dispatch office with a dozen technicians? A bigger field service platform will fit you better today.

Questions about locksmith software

What is the best software for a locksmith business?: It depends on the size of the shop. A dispatch office with many trucks needs a full field service platform. A smaller mobile shop needs quotes, scheduling, invoices and card payments in one simple app, which is what Smithworks does.
What is the best CRM for locksmiths?: For a small shop, the best CRM is the one that fills itself in on the job. Smithworks saves each customer from the first call, and their jobs, invoices and payments build up their history as you work.
Does Smithworks program keys?: No. Smithworks is business software, not key programming software. Keep your programmer and key code software for the car; Smithworks handles the call, the quote, the schedule, the invoice and the payment around it.
What does it cost?: $19 a month covers you and one more person; each extra person adds $19. The first 100 businesses to subscribe pay $9, for as long as they stay subscribed. Every business starts with a free 14-day trial.
Is there an iPhone app?: Not today. Smithworks is built for Android, and it also runs in a web browser at dispatch.smithworks.app.
Is Smithworks a lead service?: No. Smithworks doesn't sell leads or send you calls. It runs the jobs you already get. Online booking lets your own customers request a time from your own page.

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